Return Policy -College Merchandise
We stand behind LaDiva Sport products and college merchandise and are confident that you will be happy with your purchase. If for any reason you wish to send an item back, simply return it within 30 days of receipt of the package with original tags intact.
Please use the contact form to obtain a Return Authorization. We will reply with your return and shipping instructions. Please return the product to the address provided via US Postal Service and insure it for full value. Be sure to include a copy of or the original packing slip along with the college merchandise with your return package. Indicate on the packing slip whether you wish to exchange the product for another size or if you are returning it for credit. Then specify the reason for the return, so that we can continue to improve our service and college merchandise offerings.Original order shipping and handling charges are non-refundable. Additional shipping and handling charges will be applied to all exchange orders. Save your shipping receipt and tracking number for proof of return delivery. LaDiva Sport is not responsible for return packages that are lost or damaged by the return shipping company. When requesting a refund, your original credit card will be credited once your return is received and processed. We do not accept COD.
Damaged or Defective Items
In the case of a product that arrives damaged or defective, you will be credited with merchandise of equal or greater value or its replacement will be shipped free of charge.